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FAQ

Frequently asked questions

Shipping and DeliveryProduct CarePayment MethodsReturns and RefundsRewards Program
LOVEBUNNY BODY-SAFE GUARANTEE

Lovebunny UK is a 100% PVC and Phthalate-free zone. We exclusively curate non-porous, medical-grade materials: platinum-cured silicone, body-safe ABS, body-safe TPE and glass & metal. So you can play with total peace of mind. Pure Pleasure. Zero Compromise.

30-DAY MONEY-BACK GUARANTEE

Products must be unworn, unused, and still in original, undamaged packaging.
 
For full details, see the delivery & returns policy.

DELIVERY

All our deliveries are tracked and arrive in discreet packaging. We deliver to the whole of the UK, including Northern Ireland, Jersey & Guernsey.

Free Standard Delivery when you spend over £60. Royal Mail 48 Tracked. Delivers Mon-Sat.

Premium Next-Day Delivery is available. Royal Mail Guaranteed by 1 pm. Delivers Mon-Sat

Order before midday Mon-Fri for same-day dispatch. Orders placed after midday on Friday and over the weekend are processed on Monday.

Bank Holidays
Orders placed after midday on the day before and over a Bank Holiday weekend are processed the next working day after the holiday.
 
For full details, see the delivery & returns policy.

CLIMATE

Lovebunny donates 1% of all card payments revenue to carbon removal. Find out more.

Safe and secure payments

© 2026 Lovebunny Limited

Company No: 13600540

Registered in England & Wales

VAT No: 396152866
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