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FAQ

Frequently asked questions

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LOVEBUNNY REWARDS

Join free. Earn instantly. Spend however you like!

Begin your intimate wellness journey with Lovebunny UK

Join our email list to begin your journey to intimate wellbeing. We only send one or two emails a week, and always in the evenings or weekends, because we understand some of them are NSFW (Not Safe For Work).

LOVEBUNNY BODY-SAFE GUARANTEE

Lovebunny UK is a 100% PVC and Phthalate-free zone. We exclusively curate non-porous, medical-grade materials: platinum-cured silicone, body-safe ABS, body-safe TPE and glass & metal. So you can play with total peace of mind. Pure Pleasure. Zero Compromise.

30-DAY MONEY-BACK GUARANTEE

Products must be unworn, unused, and still in original, undamaged packaging.
 
For full details, see the delivery & returns policy.

DELIVERY

All our deliveries are tracked and arrive in discreet packaging. We deliver to the whole of the UK, including Northern Ireland, Jersey & Guernsey.

Free Standard Delivery when you spend over £60. Royal Mail 48 Tracked. Delivers Mon-Sat.

Premium Next-Day Delivery is available. Royal Mail Guaranteed by 1 pm. Delivers Mon-Sat

Order before midday Mon-Fri for same-day dispatch. Orders placed after midday on Friday and over the weekend are processed on Monday.

Bank Holidays
Orders placed after midday on the day before and over a Bank Holiday weekend are processed the next working day after the holiday.
 
For full details, see the delivery & returns policy.

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Company No: 13600540

Registered in England & Wales

VAT No: 396152866
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